Getting started with Telematics Pro install

30-minute installation walkthrough for FrameLogic Telematics Pro — power, CAN-bus tap, antenna placement, SIM activation, first data check.

What you need on the bench

  • Telematics Pro unit
  • Vehicle-specific install harness (we ship one per model)
  • CAN-bus tap kit (FMS or J1939, depending on vehicle)
  • A workshop with the vehicle’s diagnostic mode enabled

Step 1 — Power

Connect the unit to permanent 12/24 V on the dedicated fused circuit shipped in the harness. Do not piggyback on accessory power — the unit needs to stay reachable for remote tachograph download even when the ignition is off.

Step 2 — CAN-bus tap

Locate the FMS gateway (most CE-spec trucks expose this in the dashboard fuse panel). Use the supplied non-invasive tap — do not cut the CAN harness. The unit auto-detects baud rate and PGN list on first power-on.

Step 3 — Antenna placement

The GPS antenna goes on the roof, externally, with at least a 5 cm clear field. The cellular antenna can sit internally on the dashboard in most cases but external mounting gives a measurable improvement on cross-border roaming where signal handover matters.

Step 4 — SIM and activation

The dual SIM is pre-provisioned. On first boot the unit registers to the primary carrier; the secondary is held in standby. Activation happens automatically once the unit completes its first handshake with the platform — typically within two minutes of power-on.

Step 5 — First data check

Open the FrameLogic platform, go to Fleet → Devices → Pending, and confirm the unit appears with a recent heartbeat. Drive the vehicle for five minutes; you should see live position, engine RPM, and AdBlue level populate on the device dashboard.

If you don’t see CAN data within ten minutes of driving, see the Remote tachograph and CAN troubleshooting guide.